Terms and Conditions

Introduction

Welcome to Xyliva! These Terms and Conditions (“Terms”) govern your use of our website, services, and any other interactions you have with Xyliva. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using Xyliva’s services, you agree to comply with and be bound by these Terms, along with our Privacy Policy and any other policies referenced herein. If you do not agree with these Terms, please do not use our services.

2. Services

  • Xyliva provides a range of digital marketing services, including but not limited to:

  • Website Development
  • Graphic & Sketch Designing
  • SEO & Content Writing
  • Digital Marketing Planning
  • Performance Marketing
  • Social Media Management
  • Email Marketing
  • PPC Advertising

The specific terms and conditions for each service will be detailed in the service agreement or project proposal provided to you.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and up-to-date information when requested.
  • Comply with all applicable laws and regulations.
  • Use our services for lawful purposes only.
  • Respect the intellectual property rights of Xyliva and third parties.
  • Not engage in any activity that disrupts or interferes with our services.

4. Payments and Billing

  • Fees: The fees for our services will be outlined in the service agreement or project proposal. All fees are non-refundable unless otherwise stated in our Cancellation and Refund Policy.

  • Payment Terms: Payment terms will be specified in your service agreement. Failure to pay on time may result in the suspension or termination of services.

  • Taxes: You are responsible for paying any applicable taxes related to your use of our services.

5. Cancellation and Refunds

Our Cancellation and Refund Policy outlines the terms and conditions for canceling services and requesting refunds. Please refer to our Cancellation and Refund Policy for detailed information.

6. Intellectual Property

  • Ownership: Xyliva retains all rights, title, and interest in and to its intellectual property, including but not limited to copyrights, trademarks, and trade secrets.

  • Client Content: You retain all rights to any content you provide to Xyliva. By providing content, you grant Xyliva a non-exclusive, royalty-free license to use, reproduce, and modify the content for the purpose of providing our services.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the provision of services. This obligation extends beyond the termination of the service agreement.

8. Limitation of Liability

To the maximum extent permitted by law, Xyliva shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of our services or inability to use our services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our services.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.

9. Indemnification

You agree to indemnify, defend, and hold harmless Xyliva, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from your use of our services or violation of these Terms.

10. Termination

Xyliva reserves the right to terminate or suspend your access to our services at any time, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the state, without regard to its conflict of law provisions.

12. Changes to Terms

Xyliva reserves the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Email: info@xyliva.com
Phone: +91-770 099 7096

Thank you for choosing Xyliva. We appreciate your business and are committed to providing exceptional digital marketing services.

Hrithik S Verma – CEO Xyliva